Gentle Reminder: Pay Attention, Not Extra

(In case you missed it due to a technical glitch that may have prevented email notifications going out I recently went behind the scenes at Maine Wildlife Park!)

In October I wrote about pickpockets lurking in the billing departments of some phone providers after I discovered Wayne had been overcharged for years. This past month I noticed that my AT&T cell phone bill had gone up about $5 so I logged into my account to see what was up. Turns out I was “given” a “bonus” of 3GB I’ll never use or wanted that comes with an added price of $5. Correct me if I’m wrong, but isn’t a bonus something received vs purchased? My old plan was phased out so I have no choice but to pay an extra $60 plus tax annually. Such is the way of 2019. However, I dug a little deeper in AT&T’s website and found something very disturbing.

bogus bonus.jpg

Just like what happened with Wayne and elderly people still paying a monthly rental fee for their old rotary phones, there are people on older plans paying up to $50 more per month for the same amount of data only with a different plan name! As far as I can tell they all have the same key points with unlimited talk & text. (Also, I have to assume the 9MB and not 9GB listed in the far right column is a typo!) It might be legal but it’s not right. So please, check your bills/plans!

2 thoughts on “Gentle Reminder: Pay Attention, Not Extra

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